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Common Outlook Errors

Error: Constantly get "Outlook needs to close"

See if there are any events in the event viewer....

Delete or rename *.srs and outcmd.dat, found in C:\Documents and Settings\username\Application Data\Microsoft\Outlook. You can easily access it by pasting %USERPROFILE%\Application Data\Microsoft\Outlook in the Address bar of your browser or Windows Explorer.

Sync Errors

Ensure all appts (recurring) have end dates.

To backup

File -> Import and Export
   --> Export to a File -> next
     --> Personal Folder File
     This creates a *.pst file that can be copied to a cd

MSCONFIG

Run MSCONFIG and deleted an unknown program. This worked for me. You may try running a disk cleaning program after a clean boot (no programs or services started).

Event Viewer

Start>Control Panel>Performance and Maintenance>Administrative Tools>Event Viewer

Inbox Repair Tool (scanpst)

%CommonProgramFiles%\System\MSMAPI\1033 and it's called SCANPST.EXE.
Or access it, though, from Start>All Programs>Microsoft Office Tools>Inbox Repair Tool.

You can find the *.pst file at:
C:\Documents and Settings\{user name}\Local Settings\Application Data\Microsoft\Outlook
or try:
%USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook

You can also try this page:
http://www.slipstick.com/problems/repair2gbpst.htm

Deleting and re-configuring your outlook profile

When you reinstall outlook sometimes your profile still hangs around on your hard dirve. Here is how to kill it.

Delete a user profile
Click Start, point to Settings, and then click Control Panel.

Double-click the Mail icon .

On the Services tab, click Show Profiles.

On the General tab, click the profile you want to delete in the Profiles box.

Click Remove.

Reinstall Blackberry sync and you get the same message, install ADMPACK

ADMPACK

Microsoft has a fix for this! It is an Outlook add-in that allows you to customize the Outlook security settings. It is called ADMPACK. This is not 3rd party software. It is simply a patch that allows you to controll the security settings in Outlook. You can ADMPACK.EXE here:

http://www.microsoft.com/resources/documentation/office/xp/all/reskit/en-us/appa11.mspx

The readme file tells you to make a registry change in HKCU\SOFTWARE\Policies\Microsoft\Security, but I found it works better in HKLM\SOFTWARE\Policies\Microsoft\Security on a Terminal Server.

This works with OL 2000, 2002, and 2003

Outlook PST Password stripper (15 Nov. 2000)

You can download the tool from:
http://www.computerhope.org/download/updates/pst19upg.zip

Or from:
http://www.msexchange.org/files/pst19upg.zip

Provided by Lefkovics, William.

This utility was originally designed to upgrade the PST format to version 19. One of its side effects, however, is that it can strip out the PST password. This can therefore be used to recover passwords you may have forgotten on your PST files.

How to Create a New E-Mail Profile

1. START | CONTROL PANEL | MAIL
2. In the Mail Setup dialog box, click Show Profiles button
3. On the General tab, click to select the PROMT FOR A PROFILE TO BE USED check box and click ADD
4. Now you have to give the profile a name and click OK
5. In the E-Mail Accounts dialog box, click ADD A NEW E-MAIL ACCOUNT, and then click NEXT
6. Select the appropriate server type for your new e-mail account, and then click NEXT
7. Fill in the appropriate information as prompted, and then click NEXT and FINISH as needed. After that click OK.



Other Links

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Outlook backup/restore help: http://www.howto-outlook.com/howto/backupandrestore.htm
Microsoft Updates Center: http://update.microsoft.com/microsoftupdate/v6